4 Generations Strong. Serving NE Indiana Since 1973.
Privacy Policy
Last Updated: November 20, 2025
Privacy Policy
UpRight Garage Door Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.uprightdoorfortwayne.com or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, schedule a service, or contact us. This information may include:
• Name
• Address
• Email address
• Phone number
• Service details and preferences
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These help us analyze website traffic and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some portions of our website may not function properly without them.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our garage door services.
• Communicate with you regarding appointments, quotes, and service updates.
• Send you SMS/text messages for appointment reminders and service notifications (only with your consent).
• Improve our customer service and website experience.
• Monitor the usage of our website to detect and prevent technical issues.
4. SMS/Text Messaging & Consent
By providing your phone number, you consent to receive text messages from UpRight Garage Door Services regarding your service requests, appointment reminders, and updates. Message frequency varies. Standard message and data rates may apply.
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party service providers (such as our CRM platform, ServiceTitan) strictly for the purpose of helping us operate our business and provide services to you.
Important Mobile Information Disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Opt-Out
You may opt out of receiving SMS/text messages from us at any time by replying STOP to any message. For help, reply HELP or contact our office directly.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
UpRight Garage Door Services
Fort Wayne, Indiana
Phone: 260-610-8568
Email: info@uprightdoorfortwayne.com
